As some of you may have noticed, I have been plaiting like a machine the last week or so.
I have had my reasons for this and I am happy to say I am at the point that I can now tell you about it!
When you start making whips and start with people paying up front for them, its a very hard cycle to break… well, I am about to break it. I am about 2 weeks away from totally finishing all my custom orders, if I can keep up the pace that I am currently plaiting at and nothing gets in the way. Some will be very pleased to hear this as it’s bringing their wait times down considerably.
One of the things that has always bugged me is that I got into this cycle of people having to pay up front weeks if not months in advance for their whips. So I am gong to do something about it.
From today you can order your whip on http://impact toys.com without paying a penny until you come up in the order book (currently 2-4 weeks away)
All you have to do is place your order on the website and opt to pay by bank transfer. Then about a week or so before your whip is due to be made we will contact you for full payment – that is all there is to it!
This brings us in line with payments options offered by other full time whipmakers.
Now, as with any business (and this is our full time business, not a sideline hobby around our day jobs) cash flow is very important and of course we like money in the bank, and some people like to know that thair order already paid for so they dont have to worry about it later. We’re not doing away ith the option to pay up front for those that wish to and we’re also offering a nice deal for those that do! Anyone placing a custom order for whips and paying for it in full at the time or order will receive a 5% discount on their payment simply by using the discount code: advancepayment
(this code can be stacked with other codes so its an additional 5% on top of say a newsletter subscription code)
At the moment this only applies to whips while we trial it as an option – by whips we mean single tail snake, signal and bull whips from our “Custom Paracord Whips” section.
So how is this going to work in practical terms?
Once we have your unpaid order in the system it will be put in the workbook. A week before you whip is due to be made we will email you on the email address you provide at checkout (please ensure the following domains are added to your safe senders: edgeplay.co.uk, dswhips.co.uk and impact-toys.com as I am terrible at switching email accounts!)
If we don’t hear from you we will email you a couple of times during the week preceding your crafting slot. Please be aware we cannot hold slots open indefinitely and also that your order may need specific non stock colours of cord that take time to get in. If we do not get a response we will move onto the next order in the book and your slot will be put to the back of the queue, you then have until your order comes back to the top to make contact. If you don’t get in touch your place will be lost and the space made available to the next person in the queue. We think this is a fair system as it takes into account people going on holiday and sickness and whatever life throws at people (I know all about cars blowing up etc etc after last year)
SO! How does this grab people? Do you think its a fair system? Does it need any tweaks? Does it make you feel “ooooh I can order a whip and not have money tied up for 6 weeks”?
Well, we hope it makes you more confident in ordering you synthetic whips from us -smiles-
If there is anything else we can do to help you with your purchase of one of our hand crafted toys please let us know and we will do ALL we can to help!