PLEASE READ THIS BLOG POST FOR LATEST UPDATES ON CUSTOM ORDERS
We are constantly striving to improve our delivery costs and service to you. We are committed to making sure you get your toys quickly, safely and at an excellent price.
UK Delivery
We offer two delivery services for our UK customers.
Standard shipping: £7.50 Up to £50 postal insurance Signature required
Upgraded shipping: £12 Up to £500 postal insurance Tracked Signature required
We aim to send out all of our ‘Ready To Ship’ toys within 1-3 working days of receiving cleared funds, but this can sometimes be delayed due to factors outside of our control. If you have not received your ‘Ready To Ship‘ toys within 7 working days, please get in touch! ready to ship items are the items on this page only any other items are classed as custom order
If you are out when your parcel arrives, you should be left with a card that gives details on how you can claim your parcel. All our parcels require a signature to confirm delivery but rest assured that if you are out parcels will be kept safely for you at your local post office or delivery depot, ready for you to collect or arrange re-delivery.
Any concerns about delivery, including missing or damaged parcels? You know what to do.
Cleared funds What does this mean?
Cleared funds are when the funds hit out bank account we do not ship goods without cleared funds this is to prevent fraud and for your protection as much as our own
- Paypay excluding e-cheques same day
- Paypal e-cheques vary Paypal will give you an estimate
- Bank transfer on the day you make the transfer
- Credit / Debit card 7 days (non paypal)
International Delivery
We ship worldwide and have two delivery services for our international customers
Standard international shipping:
£15
If you want to boost your international shipping insurance from £50 to £250, you can! Or you can select this option to add additional tracking for your parcel
£5.00Add to cart
We aim to send out all of our ‘Ready To Ship’ toys 1-3 working days after receiving cleared funds , but this can sometimes be delayed due to factors outside of our control. If you are ordering from abroad have not received your ‘Ready To Ship‘ toys within 28 working days, please get in touch! ready to ship items are the items on this page only any other items are classed as custom order
Cleared funds What does this mean?
Cleared funds are when the funds hit out bank account we do not ship goods without cleared funds this is to prevent fraud and for your protection as much as our own
- Paypay excluding e-cheques same day
- Paypal e-cheques vary Paypal will give you an estimate
- Bank transfer on the day you make the transfer
- Credit / Debit card 7 days (non paypal)
For more information about international orders, including customs declarations and import duties, click here.
Custom Orders
PLEASE READ THIS BLOG POST FOR LATEST UPDATES OBN CUSTOM ORDERS
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